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When it comes to music, Spotify is my go-to app; I have already downloaded thousands of tracks for such a small amount each month. While the app is well-maintained and timely updated, there are still problem that may occur here and there. Such is the case with some of our readers that own Samsung Galaxy S8 units (and actually other phones as well). According to some, Spotify started crashing on its own without apparent reason while others said the app closes after an attempt to log in. While it may be just a minor problem and probably temporary, if you often listen to music through the app, you need to address the problem as soon as possible.
In this post, I will walk you through in troubleshooting your Galaxy S8 with Spotify app that keeps crashing. We will try to rule out every possibility until we can determine what the problem really is, then we will be able to formulate a solution that may fix the problem for good. So, if you’re one of the owners of this device or having similar issues, then continue reading as this post may be able to help you one way or another.
Before anything else though, if you have other issues with your device, then visit our troubleshooting page for we have already addressed several common problems with this phone. Odds are that there are already existing solutions to your problems so just take time finding issues that are similar with yours. If you can’t find one or if you need further assistance, feel free to contact us by completing our Android issues questionnaire. Please provide us with as much information as possible so that it would also be easier for us to troubleshoot the problem. Don’t worry as we offer this service for free, so all you have to do is give us sufficient information about the problem.
How to troubleshoot Galaxy S8 with Spotify app that keeps crashing
The following are practical troubleshooting procedures you can try to fix the problem with your phone so that you can continue using the app you’re currently having issues with…
Restart your phone – if this problem occurred for the first time, try to reboot your phone first because there’s always a possibility that this issue is caused by a minor glitch in the system. Take a little time pressing and holding the power key to restart your device and open Spotify the moment it becomes active. If the problem remains, try doing the forced reboot to refresh the phone’s memory. Press and hold the volume down and power keys together for 10 seconds or more. If the problem continue after this, then move on to the next procedure.
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Follow these steps to install the Spotify app on your Samsung Galaxy device. Please note: if you encounter problems with an app Samsung recommends you contact the app's developer. From the Home screen on your device touch Apps. Touch Play Store. Enter 'Spotify' in the search bar at the top and then touch Spotify in the pop-up auto. 6-month trial of Spotify Premium Open the Spotify app preloaded on your Samsung Galaxy Note20 5G or Note20 5G Ultra, Galaxy S20 5G, S20+ 5G, S20 Ultra 5G, Galaxy Z Flip, Galaxy A51, or Galaxy A71 5G. Log in or create an account, and tap the ‘Premium’ tab on the bottom of your screen to learn how you could get your first six months of. Galaxy Tab S7 and S7+ review: Samsung’s best can’t fix Android’s flaws DeX isn’t the multitasking software problem, Android apps are. Apr 29, 2019 And that makes sense seeing as Samsung bundles Spotify on the Galaxy S10, Galaxy S10e and Galaxy S10+ out of the box, offering customers a free Premium subscription. Here’s how to (temporarily) fix the issue. Now here’s the good news. After tinkering with our Galaxy S10 for an hour or so, we found a way to restore lockscreen control for.
Close Spotify and open it again – tap the Recent button to display all recently used apps and then close Spotify or all of the apps. Then, try to open Spotify to see if it would still crash and if it still does, move on to the next procedure.
Clear cache and data of Spotify – this will reset the app back to its default settings or configuration and if the problem is with the app only, then this would be enough to fix it. You may lose some files but they’re not really that important because only the files you downloaded using Spotify and other files used by the app will be deleted. If you’ve downloaded pictures or videos from your account, you can download them again once the problem is fixed. If the problem, however, continues after doing this then you have to move on to the next method.
Uninstall Spotify and reinstall it https://brownever591.weebly.com/blog/spotify-song-wont-download. – there are times when new firmware updates may cause issues like this and it’s more of compatibility issues between the app and the firmware. You may be able to fix it by updating the app but the best thing to do right now is to uninstall the app from your phone to remove all its associations and then reinstall it by downloading the app from the Play Store again. You can be sure that you’re using the latest version of the app if you did this.
Ask friends if they’re experiencing similar issues – a couple of weeks before I wrote this article, Spotify broke down for a few hours affecting millions of users worldwide. Such problems occur from time to time and you may not be able to use the app but if that’s really the case, then the problem will be fixed after a few hours. That’s the reason why you need to ask your friends who are also using Spotify if similar issues also happen to their phones. If it’s widespread, you don’t have to do anything but if it only happens to you, the problem is with your phone. The next procedure may help.
Backup your files and reset your phone – this is your last resort and it’s the most effective when it comes to problems with apps. However, make sure you backup your files and data first especially those that are stored in your phone’s internal storage as they will be deleted. After which, run your phone in recovery mode and reset your device to fix this problem.
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Here are the step-by-step instructions on how to do the troubleshooting procedures I mentioned above…
How to clear cache and data of Spotify
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How to uninstall and reinstall Spotify
How to the Master Reset
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I hope that this guide can help you one way or another. https://brownever591.weebly.com/blog/spotify-video-downloader-free. If you have other concerns you want to share with us, feel free to contact us anytime or leave a comment below.
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